Introduction

ImaginAir (hereinafter “ImaginAir”, “we”, “our”) is committed to protecting personal data and respecting the privacy of users of its website www.imaginair.aero (the “Site”).

 

This Privacy Notice explains:

  • what personal data we collect
  • how and why we use it
  • how long we keep it
  • your rights

This notice complies with the General Data Protection Regulation (GDPR).

Definitions
  • Personal Data: any information relating to an identified or identifiable individual
  • User: any person accessing or using the Site
  • Processing: any operation performed on personal data (collection, storage, use, etc.)
  • Data Controller: ImaginAir, which determines how and why data is processed
Data We Collect

We may collect the following categories of personal data:

a. Information you provide directly

  • Name and surname
  • Email address
  • Phone number
  • Company or organization (if applicable)
  • Any information submitted via forms or messages

b. Information collected automatically

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Cookies and tracking data
Purposes of Data Processing

We process personal data for the following purposes:

a. Contact management

  • Responding to inquiries sent via contact forms
  • Providing requested information

Legal basis: consent


b. Communication and marketing

  • Sending newsletters or updates (if subscribed)
  • Informing users about services or news

Legal basis: consent

Users may withdraw consent at any time.


c. Website improvement and analytics

  • Understanding user behavior
  • Improving website performance and usability

Legal basis: legitimate interest


d. Security and fraud prevention

  • Ensuring the security of the Site
  • Detecting malicious activity

Legal basis: legitimate interest

Connection logs and technical data may be collected for this purpose, as commonly done to protect systems .


Data Recipients

Personal data may be accessed by:

  • Authorized ImaginAir staff
  • Technical service providers (hosting, IT maintenance)
  • Legal authorities when required by law

We ensure that all recipients respect data protection regulations.


Data Retention

We retain personal data only as long as necessary:

  • Contact requests: up to 24 months
  • Account data: until account deletion or inactivity period
  • Marketing data: until consent is withdrawn
  • Technical logs: up to 12 months

Retention periods are defined based on operational needs and legal obligations .

 

Data Transfers

Personal data is primarily hosted within the European Union.
If transfers outside the EU occur, ImaginAir ensures appropriate safeguards such as:

  • Standard Contractual Clauses
  • Equivalent data protection measures

 

Cookies

The Site uses cookies to:

  • Ensure proper functionality
  • Analyze traffic and usage
  • Improve user experience

Cookies may store information such as browsing activity or device type without directly identifying users .
Users can manage or disable cookies via the Site’s cookie settings.


Data Security

ImaginAir implements appropriate technical and organizational measures to protect personal data against:

  • unauthorized access
  • loss or alteration
  • disclosure

These measures are regularly reviewed and updated.


Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object

To exercise your rights, contact:
📧 customer-services@imaginair.aero

You may also lodge a complaint with your local data protection authority (e.g., CNIL in France) .

 

No Sale of Personal Data

ImaginAir does not sell personal data to third parties for commercial purposes, in line with standard privacy practices.

 

Changes to This Notice

This Privacy Notice may be updated to reflect:

  • legal changes
  • technical developments
  • business updates

Users are encouraged to review this page regularly.

 

Contact

For any questions regarding this Privacy Notice:
📧 customer-services@imaginair.aero
📍23 Av. André Dulin – 17300 Rochefort